Protecting Your Customer Loyalty Program
Loyalty programs are a powerful tool to build customer engagement and drive repeat business. However, they can also become a gateway for discount abuse and fraud, threatening your bottom line. How can you protect your business while maximizing the benefits of loyalty programs? Join us for a free webinar co-hosted by the Loss Prevention Foundation (LPF) and Agilence, where we'll dive deep into the challenges and solutions around loyalty program abuse and prevention. In this session, you will learn to identify and address common issues that lead to loyalty program abuse and discount fraud. Some common loyalty abuse scenarios include: • Employees scanning their personal loyalty cards for customer transactions • Fraudsters exploiting weak passwords to take over accounts • Customers using single-use coupons multiple times • Employees adding points to their own or friends' loyalty cards • Customers signing up with fake names and information to earn rewards fraudulently If your business is grappling with loyalty program fraud or discount abuse, then this webinar is for you. Agilence and LPF will present comprehensive, user-friendly strategies to protect your loyalty programs using data and analytics. Agilence’s Senior Director of Product Management, Keneavy Krenzin, along with our esteemed customer presenter Jacob […]